Home :: Customer Reviews

Customer Reviews

We have been asked many times why we do not show how pleased our customers are with our products or service. Over the last 20 years, we have pleased many customers with our top quality products.

I just installed the Ink Refill Cartridge Kit on my new Cannon PIXMA MX922 printer after the first cartridges ran out and the new cartridge kit works great and it was a very easy to install, the printer works even better with great colors and excellent print alignment.     I work for a property development company so I print dozens of 8"x 11" color photos and many heavy equipment safety warning stickers every month, the Ink Refill Cartridge kit really takes the hassle and expense of have to replace cartridges every time they run out.  I recommend Inkproducts company to everyone I know and will be ordering more ink as soon as my supply runs out.

Thanks From Jay Thorson 


 

Hi Tom,

Just wanted to thank you for your company's work and continuous efforts on
aftermarket ink products. I'm planning to take back the printer and get one
that's compatible with aftermarket products.

Happy New Year and thanks for the quick response!

Cindy

Received my order today, on time. I am impressed with the quality of the inks and system. Colors are bright, even, intense and true. Thanks for a great product. HP 5520

Gene Bussart

I sincerely appreciate the kind service I received today... from the time the call was answered by the technical support from Tom. Was ready to send the system back because I spent nearly 2 hours with the instructions in hand, trying to install the ink cartridge thinking maybe it was defective. But after calling and speaking with Tom, my pushing in points for the ink cartridge system was wrong. His patience, guidance, and instructions lead me through the install process with ease. Now I am a very happy customer. Lastly, thank you for providing this quality product and helping me to save allot of money (not purchasing Epson products monthly). All the best... warmest regards,

CV Fitzpatrick


Just like to say Thank-You for the phone conversation this morning.  Tom was VERY Helpful in solvingHello

My issue.  By printing that test page with the various settings, I was, in fact, able to pick out an even better

printing than I had done before!!

Thanks again for such an AWESOME PRODUCT!!! Canon Pro 100

Mike D

 

Hi Guys,

Just walked in and there was my package from you.
Great turn around time.
You guys rock!
Yours in Success,
Lyle Anderson
RealtyONEGroup

 

YOUR PRODUCT WORKS GREAT!
Thank you.
 
You are doing a real community service with your product. It gives us workaround for the Epson OEM ink cartridges being such a rip-off, basically, Epson abuses its customers charging so much for so little ink
Yep, I made sure the printer driver automatic update is turned off. Thank God I caught it before it updated my driver to one that's not compatible with your product.
Best Regards,
Stephan
 

HOW AWESOME IS THAT!!!!

We have had our ink tank for several months now... It is incredible!!! We have already saved $100's in ink costs. You have an AMAZING product. I am surprised that you can keep up with demand! Do you have a FACEBOOK page? I want to share this product with my friends and business associates. We are REALTORs in Arizona and this is a great product for us!

 

Just wanted to thank you for the good service, I have the continuous ink system installed and it works flawlessly. I really love the ink, the colors are on par with Canon inks. Thanks again Chris Roberts

 

Tom, Just a note to say THANK YOU very much for your advice a month or so ago on my 4-month old Canon MX922. I was having a heck of a time with the printhead--cleaned it, tried all sorts of resets, but couldn't get it to work at all, and was about to give up and buy a new printer. You convinced me to call Canon and keep trying until I got a tech in the USA (not India), and, sure enough, they sent me a new printhead. The printer now works great, and I'm using your refillable tanks with the chips built in. I'm a HUGE fan of your products and am telling me friends who are disgusted with the high price of OEM cartridges to just get this setup and save piles of cash on a recurring basis. Thanks again! TOM

Raul

I just wanted to say thank you for your superb service. I had bought a CIS ink system from you and upgraded by computer to Windows 10 not knowing that it would affect the printer chip. However, you had a solution for me by getting the newly designed reset chips. As you told me, it was very easy to peel off the old ones and place the new ones in. Now, my printer is back to working how it should and I'm once again a happy customer. Thanks for the time to spent explaining everything over the phone and the quick turn around service in getting the new chips out to me!

I Just wanted to say thank you. I received my product today and was very skeptical about the whole thing. I came home and the package was on my door step with the ink. I proceeded to read the instructions which a 5-year-old can understand and proceeded by filling all my cartridges. Upon installing them was a little nervous but I started printing. Everything is working great. So thank you again for a great product for a great price and best of all thank you for all the savings. Peter Biesterveld A customer for life. Have a great day.

Peter

Just installed your CIS system for Epson XP-860. Wow! Great instructions, easy setup, works exactly as described. No more $9000 per gallon Epson ink cartridges for me! Thanks so much! Ricky

Glad I bought my CISS [ Canon Pixma MX922 ]

Hello! I just wanted to tell you how happy I am to have stumbled across your CISS installation tutorial video on YouTube a few month ago. I had no idea continuous ink systems existed. I ordered it immediately and with the help of the YouTube tutorial, installation was a breeze. I was worried that the feed tubes would get stuck during printing but they don't! I am thrilled with the money and time saving benefits of your product and even better, there is practically NO waste! (That said, when the ink refill bottles are empty, could you reuse them if I rinse them and return them to you?) I figured it might be nice for you to hear from a very happy customer! Sincerely, Kelly P

 

Compliments: Epson Workforce 2660

Thank You for your help with my refillable ink cartridge problem. I received the Executive Ink Tank System™For Epson Workforce, WF-2660 Printer on 11/27/15 and installed it. It took me 5 days to get the ink primed in the cartridges and the print heads and had to continually reset the cartridge chips many times, but I finally got the system to work correctly. It was a little tricky and I ended up with ink all over the place, but it works great. Now that I know what I am doing, it should go smoothly from here on out and you have a bulk ink customer for life. P.S. TOM, Thanks for all your help, it means a lot. Merry Christmas to you and all at inkproducts.

 

Hi Tom,

Thanks for the help with the COC chips and ink cartridges.... Per your instructions, I got the new cartridges filled and installed in our Canon MX 892 printer, and all is well....
I'm attaching the first print from a scanned magazine cover.....
Thanks for the great products, and great support!
-Taylor Collins
 

The Product I purchase is the Continuous-ink-Supply-System- CISS- For -Epson -Artisan-1430 and it work very will. Your customer service is great. The ink is better than the (genuine) ink. When I did a photo it look amazing. I will till all my friends. I will be back to by more ink when I run low. Thank you Ernie From New Jersey

Just wanted to send a message and say Thank you for selling something that worked. Just filled my current HP cartridges up and the printer works fine have your replacements filled and ready for back up. This is a HUGE savings for me. 2 black cartridges at the big box store is $55.00 plus tax and your whole kit was only $88.00 so I figure a saving of $200.00 or more. Because of the amount of times I can refill. Great product. Keep up the good work.

You, folks, are geniuses!!   IT WORKS ..... and the very first time! Hooray! After a year and a half of pain and anguish with the CIS System - not to mention my third Epson in the same time frame - this is WONDERFUL! I had so much extra ink. I stuck with the Epson XP410 because we are full-time RV wanderers and its the only printer with all the functions that fits the space we have. THANK YOU and I'll be back for supplies as needed. I appreciate the Good clear instructions,too.

A very happy Sandy C

Thanks again.

 

I have one little question. Now that I have installed the system (which was easy!), do you have a recommendation how to store the original ink cartridges? For now I have them sealed in a plastic bag.

By the way, I think your ink looks BETTER than the HP (genuine) ink!

--Robert

 

Just wanted to say thanks for a great product!! Filled my first one today and it's super easy and works great!!! I appreciate the great service!!! Thanks, again!! Janet

 

Just wanted to thank you for such great customer service. You guys really do stand behind your product, which is a hard thing to find these days. I appreciate the time you guys took to help solve the issue with my HP 8620. We will do business again, and I will recommend your product to friends and family! Thank You Chaz Nummela

 

Just wanted to thank you for the quick shipping and great product. I ordered online on Thursday morning at 10:30am. Wasn't expecting the package in the mail until Monday or later. To my surprise, two days later, it was in the mailbox. GREAT JOB! This printer was a spare that had been setting on a shelf for probably 3 years. I found that I didn't have cartridges for it and immediately went online and found you guys. I was familiar with refillable carts and have been using them for a long time in an Epson R280. I wasn't able to complete the first step of the instructions about the nozzle check since the 835 was showing three colors needing replacing and I was out of carts. I was apprehensive to install the refill station without performing this first step since it was pretty obvious from the bold red print it was important. With fingers crossed along with a little prayer I skipped the step and installed anyway. The cart slid right into place and snapped perfectly with one easy press. The first test print and nozzle check was flawless. Thanks again!!! I will be using you for all my ink needs and spreading the word.

Curtis

 

 

Glowing Testimonial

Hello!! I can't tell you how thrilled I am to be able to fill the ink cartridges for our new Canon MX922 home printer using your handy system. We have a heavy-duty Canon PIXMA at work,where I am responsible for all our photography, graphic design and printing. I was taught by my predecessor how to fill the ink cartridges, which requires a specific resetter. I have to buy the six individual colors we use by the quart, as we use that much, so I am constantly refilling cartridges. Naturally, I assumed there would be an equivalent system for our personal printer. At first, researching it on line was discouraging, as it appeared there were no resetters for this printer, or any user-friendly way to do refills (other than buying new sets of chips to affix to the cartridges--which is dodgy and designed to be discouraging). Somehow I just knew there had to be a way, and happily finally landed on your site. Your step-by-step video instruction is excellent, and very user-friendly. As I was already an old hand at working with cartridges, there were only a few adaptations to be aware of to get your system down pat. Our printer accepted the ink immediately, and the colors were true. Thank you so much for providing this cost-effective alternative to cartridge price gouging. My advice to everyone is: if a refill method is available for your printer, absolutely go for it!! We have a friend who worked for HP designing copiers and other machines, and he said that that all the copy manufacturers could make it possible for consumers to easily refill the ink cartridges themselves--but that there was no money in it; their huge profit margin is not based on selling copiers--which they generally sell at a loss--but on locking people into buying expensive cartridges, ad infinitum!

Stephanie V.

 

Tom, just wanted to write and thank you for your help and for so many good video helps. I finished converting my WF 7620 to WF 7620 CFS and it works great (after replacing the plugged lines). I converted all the printers where i work to use the refill cartridges and has been working great for the last two years. Occasionally folks will run the cartridges dry and get air in the print heads and they blame the cartridges but i explain the real problem. I don't know how folks afford to print without you. :-)

05/19/2015

I purchased your COC-Smart-Chips for using with my HP 6600 printer. I am writing to say THANK YOU. I had the same problem with two HP 6600 printers, the first one went bad and I attempted to repair with no success little did I know it was HP, not me that was the problem, programed obsolescence had caused the print head to stop responding and then I tried to repair. So I had to buy a replacement. I then began to have the exact same problems with the second printer, but I had seen your uTube vids and checked out you web site, I then found and bought your COC chips and they have made my printer work again, it took a few hours for it to come back around but it now works, sad HP does this. But with your products I got back up and running. So again I Thank you.

Larry L.

I just wanted to thank you for sending us a new CIS system for our Canon mx922.  Everything is working so smoothly and we are very pleased. May God bless you!

For The Truth's Sake, Matt Booher

Emmanuel Baptist Church

 

I just wanted to let you know that I received the 4 new chips 20 minutes ago,

and now my printer (HP8610) Is working great.

Thank you very much for the excellent support.

I’ll be contacting you when I’m low on ink but I think I have enough for the next year anyways.

I’ll definitely let my friends know about you guys and your excellent service and support.

Yours respectfully,

Charlie R.

 

I just filled and installed the InkProducts.Com Canon Refill Kit for my MG7520. The setup took less than 15 minutes from start to finish. Photo printing looks amazing and the B&W looks like it did when when the printer was new. The price of the kit is tiny compared to the money I will save on buying cartridges. The YouTube video was very helpful in ensuring the refilling process went smoothly. Thank You

Jose

 

Just a short note to Thank You for the speedy handling of my order for Ink and Head Cleaner I ordered it on the 23rd of April and it has arrived on the 28th of April. That is particularly impressive since I am 3300+ miles away from you and in Canada and on the other side of North America. The previous orders of ink have done an extremely good job. I don't believe there are any better inks on the market. I have spoken to Tom on several occasion and the best description I could give of his service is "TOM CARES!"

 

Just wanted to say I hooked up my CISS today ,after using the old ink and printed out some photos and compared them to same ones I did with Epson Ink. I was blown away.Your ink was more true color and amazing,The skin tones I had been having problems with before are perfect now! I love love this product.Please dont change your ink it is the best I have ever seen and i have used CIS on Epson for yrs. Will be buying ink soon to make sure I dont run out. Thanks so much and the video was great!

Keith

Freda L.