Testimonials

We have been asked many times why we do not show how pleased our customers are with our products or service. Over the last 14 years we have pleased many customers with our top quality products.

The CISS for my Canon MX860 arrived promptly on Jan. 20th; I finally installed it last evening. Thanks to your thorough printed instructions ... and some help over the phone with a few questions I had ... the installation went without a hitch! When I plugged the printer back in afterward, it "came to life" with no hesitation, and began printing beautifully! I anticipate good times ahead with my new ink system, and printing more economical and trouble-free than ever. Thanks again for your excellent product and even more excellent customer service, without which even the best products don't get very far.

Last month I emailed telling you that my CIS was not working all of a sudden. It was printing streaks and the blue would all of a sudden stop working but when I cleaned the printhead it would start working again. Well in the last couple of days it hasn't done any of that and its printing great again. I think I figured out what was going on. A friend of mine had some ink that they said was the right kind of ink for my printer but I don't think it was. I'm finally using just the ink that I bought from you and that's when it's printing great again. I will NOT buy anything else from anyone else. I'm so happy that it's working again because it was starting to annoy me.

Thanks for selling a great product. I'm so happy with the printed quality again.

Gretchen O

Dear Tom & Pam,

Thanks so much for helping me today over the phone to decide so quickly on this new CISS for my Canon MX860 ... and such a deal!!!

I've been refilling cartridges for YEARS and have got pretty good at it, but with these tiny new CLI-221 and 220 cartridges it's got to be frustrating to refill so often. Now I am really looking forward to going the CISS route. From your excellent and informative website, the testimonials, etc., I have concluded that I'm in for a very satisfying experience.

May your honest service and fine products continue to attract appreciative customers in the future.

Warm regards,
James

I recently bought the CIS for my Canon 5220 and am very impressed. I do have a suggestion to improve it though and it is simple to add. I procured a 2" X 6" strip of double stick Velcro and stuck the tank to the side of the machine. This is an added insurance policy to avoid spills since this should keep the tank from being inadvertently tipped over, and it allows me to remove for service or etc. I would like to see you add this small strip of Velcro to the the kit. Also can you recommend a 13" wide format printer that prints great photos and also one you have a CIS for? I really like my Canon. Awesome prints! I had always used HP until I was sick of the price of ink. HP is not ruled out as long as I don't have to buy ink from them. I also don't like switching from the black/color to photo setup (56 57 58)

Thanks Tom for replying so soon. You were right the yellow ink was contaminated, and it cleared it self up, on its own. I have had the CIS system now for over four months in the HP Photosmart D10 series, and this has been the only, and very minor problem I have had with it. I am sure I have printed well over 500 pages with your CIS system, and it is saving a few people a lot of money now. The new ink you sent me, I think is better than HP's ink in quality, seems much more brighter, and vivid. Heck, when I make a copy of another page, even in black, the copy looks better than the original, and that is not b.s., because I have three HP printers, and all use the same HP 60 cartridge, so I am able to compare them. Very good quality products you have. David Rook

11/29/2011

Thank you for help fixing HP 8500 A plus that would not print after 5-30 min. Documents would get stuck in print que. Fix was explanation point error code on ink level as you told me. I used up the magenet/red ink. Print operates great now. FWIW I use your large refillable cartridges. I will order more ink soon for this printer as well as a Canon You fixed when HP could not. I have been at WAR with them for 2-3 weeks over new printer that would not print because of the large cartridges. I did not tell them I was using them. None of their business. I AM SOON HAPPY NOW!!!! You can use my name as a reference if needed. GREGG

11/15/2011

Thank you for all your help . Sorry I did not go to your store first. " Live and Learn " E Bay advice was well taken. : (( Sincerely, Margi , Florida Landscapes Bonita Springs, Florida

11/11/2011

Tom, I spoke with you a few times 2 days ago about my Epson Artisan 810. I did what you recommended and all of the colors are now printing. I really thought I would have to replace the printer. Thank you!! I highly recommend inkproducts.com - great products and very knowledgeable technicians and customer service. Sharon D

10/31/2011

I have the HP6500a CIS and am happy as a pig in .... I don't know who has come up with some of your tools and products but they are unique. I mean, who would have thought of using a dental flosser for chip removal or a smashed needle for a pick tool? And the plastic ship holder was a brainstorm. I popped off ones on a new set of cartridges and they registered as genuine HP !! Now my question, you say not to overfill the tanks but since the tanks lay sideways during refilling it's hard to know just what level the ink should be when standing up. Could you lend some advice in this respect? I haven't looked at the videos, perhaps I should. Thanks for a great product. I have been recommending you to people I know or run into (at OfficeMax) best regards, Chris

10/20/2011

Your lead technician saved my butt on these HP 8500a All in One printers....he is VERY VERY knowledgeable on printers and ink....he has made me a lifetime customer....Thanks...Paris

09/26/2011

I bought a continuous ink supply system for my HP Photosmart D110 printer about 6 weeks ago but I didn't want to install it until my currently installed printer cartridges were empty. I just installed it today and it was SO EASY! I am absolutely AMAZED! It worked perfectly the first time, which is something that never happened when I refilled cartridges for this printer. I have a home-based business and I know this system is going to save me tons of money and the print quality is perfect! I am just thrilled with this system and will tell everyone I know about inkproducts.com and your amazing products. Thank you, thank you, thank you! I am a happy customer!

Carol Braden

09/18/2011

I ordered the refill kit for my Canon IP4820. Shipping was very fast but the best part was I used it as instructed, refilled my first cartridge, and my printer printed a beautiful picture from the first instant. This is a great product that is easy to use and really works. I have previously worked as a professional photographer so I'm no novice when it comes to color. I'll be ordering supplies for my Canon Pro 9000 Mark ll as well. Thank you so much for your great service and fantastic, easy to use products!

Tony

09/12/2011

WOW!

I just called RE some color issues w/ my Cannon MP560 and I was so impressed with your customer service. The lady actually knew what she was talking about. She didn't read from note cards. She spoke great English. And, she was helpful, polite, and friendly!!! Keep up the great work and thank you so much for providing customer service! :)

Lynn

09/08/2011

I solved the issue per your instructions.

Thanks you always answer your email and take time to solve your client issues, I made the correct decision when order from you.

Thanks

Pedro

09/05/2011

Tom,

Great news! The printer is back to full color. I am returning the original unit to you, but I wanted to tell you what I did.

First, I read the full set of instructions you sent this time (just like I did with the original). There were four new pages in this set that had not been in the original packet, that dealt with priming the cartridge and the printhead. Also new in this shipment were the white-tipped syringes (I had previously only gotten one black-tipped syringe with the cleaner). I was tempted to try to prime the original setup, but decided that it would be best to install the new one and send you the original one, as they say, un-fooled-around-with, so you can maybe see what had happened to cause it to stop working.

The re-install went fine, but the nozzle check showed no yellow. I cleaned again, and still no yellow.

I performed a priming operation per your instructions. I withdrew half a syringe of yellow from the cartridge bottom, then transferred the ink to the black-tipped syringe, then injected .5 Ml of ink into the printhead. I ran a cleaning. Still no yellow on the nozzle check.

I repeated the priming process. After another cleaning and nozzle check, the yellow was back!

I suspect that a priming operation (or two) on the original system would have worked, had I had the proper syringes and instructions.

Thanks so very much for your help! I have recommended your products to friends, because the last system I bought from you worked flawlessly for years. Now that I have experienced your superb customer service and your genuine concern for the performance of your products, I will recommend you all the more, and with complete confidence!

Thanks again,

Jeff Dammeyer

ps I am keeping the syringes...hope that's ok!

09/03/2011

Please disregard my earlier help request. The problem seems to have resolved itself! perhaps a stray drop of ink? Anyway I LOVE this system and I'm ecstatic with its performance. Installation was fairly easy and the system was up an running in a few minutes right out of the box. I'm also very impressed with your service! two days from the time I ordered its was in my hands and running on my wide format printer! I'm certainly going to order another for my backup printer and when the time comes a new supply of ink. The cost of the system was an amazing bonus to the whole package. About the same as a set of OEM cartridges which the last of which lasted me less than two days.

Thank you for your great products and service

J D Whaley

08/29/2011

OMG!!! You guys are so amazing!!! It worked!! Thank you soooo much. I am totally spoiled with your ink system and lost without it...If I were there I'd give you a big hug!!

Hi Tom,

It's been a couple of months now since I took delivery of
your CIS system for my HP Officejet Pro 8500A 910 Premium
printer, and I thought it was time to send you a little
feedback.

The system works beautifully! Installation was a snap, and
the print quality is excellent! I watched the air bubbles
on top of the ink reservoirs for quite some time before they
began to grow larger, and first I was concerned that perhaps
ink was not flowing to the cartridges, but eventually the
bubbles grew in size, and I knew there was no problem. The
other day I got the first message from the printer that
there was a problem with a cartridge. Your instructions
said to look forward to such messages, and to simply press
"OK" and continue working, and that's exactly what I did.

Thank you for marketing this excellent system. I've already
shown it to several friends and relatives.

All the best,

John Zimmerman
Mesa, AZ
Invoice 37876

I want to tell you how very much I appreciate you and your great products, BUT A PRODUCT IS NO BETTER THEN THE SERVICE THAT BACKS IT UP, and your SERVICE IS TOP NOTCH! You and your people are great in sales, & demonstration BUT ink can be bought a lot of places, BUT YOUR SERVICE and SUPPORT is WAY BEYOUD the $$$$$$$ cost of any ink. I recommend you to all I know. I've been doing business with you for years. Thanks to all of you. Pastor: Franklin P. Smith, Haines City, FL.

Thank you so much for your help, what great service. Linda Godfrey Epson Stylus NX420 is up and running great. Returned the wrong CIS product to you. Shipped 7-26-11. Hopefully you will get it by the end of the week. Look forward to doing more business with you very shortly. Thanks again.... David Rook

I just installed the new CIS I received for my Epson NX200. It took me about 45 minutes from start to finish and it works great. This is the first time the software shows full cartridges! Originals and the refillables I have had always showed about half full after charging. One little point to add to instructions if you see fit. I had to use the third hose holder to keep the hoses in line and and to stop the hoses from getting caught up in the carriage. I stuck the third holder on the left side of the carriage on the outside to help hold the hoses in place. So the hoses now loop over the left top of the carriage and then into the holder before looping over to the holder that I placed 3 1/4 inches from the right per the instructions. This arrangement seems to work great. Thanks for a great product at a great price! Scott

Thanks lots! I had a difficult time doing the chip as my hands are bad due to arthritis. Hope I can do it one more time!
Smiles thanks for years of good service - I am a LONG time customer. BTW I'm now 89 years old.

Response To The email: Send us the cartridges and we will transfer the chips on to your new ink system for you.

Tom, I initially had a question about the chips and how they needed to attach to the new cartridges. Saw that they retained enough adhesive for the transfer. I took my time doing that to make sure everything was spot on. Then, I pulled my printhead on the HP6500 as it hasn't been used for several months (6+!!) and gave it some isopropanol "therapy". Flushed it out pretty thoroughly over 20 minutes or so, absorbed the excess after watching the head flow freely, popped it back in the printer, installed your cartridges - no print ;-( ran a nozzle check - nothing. ran a single cleaning cycle and started to get a bit of color. Printed of 2 full page cartoon images that started out really streaky, but finished the second page in full vivid color. Then, ran a printer head alignment and a print quality diagnostic report... Outstanding! Great product, great instructions, no mess ( I was very careful in keeping towels around and under things) and beautiful prints. I used to refill my Canon Pixma IP5000 with an aftermarket ink purchased on eBay, and have to say that your ink is quite an improvement in color accuracy over the other supplier. Again, great product and great service! John Nelson

I have an HP Photosmart C4780 and purchased the CISS in April. It installed without a hitch. I did have to clean the print heads about 5 times to get the color right, but after that, it has printed perfectly without any problems. I can't tell you how wonderful it is to print without worry of running out! This system is worth every penny and I have been telling everyone about it!!

On 02/27/11 I purchased a continuous ink system for my HP Photosmart C4780 printer. It arrived fully assembled and filled and I installed it in my printer. I ran it and it works wonderfully. I finally had to refill the black ink and I followed your directions and did not have any problems. I wanted to let you know how pleased I am with this product. Your installation and refill instructions are easy and they do work. I have recommended your product to several friends and will continue to do so. Thank you again for your prompt service and for answering my questions before I purchased.

Hi,
I wanted to thank inkproducts.com for your help today with my printer
and CIS installation. Everything turned out okay and the printer is
working fine for me. I really appreciate the prompt customer service. I
plan on writing some positive reviews of my experience.

Thank you
Husayn El Sharif

I recently purchased refill cartridges and bulk ink for my Canon MG6120 printer. I have to say I am very impressed with the product. It works great and prints perfectly.

Dear Ink Products, your refill system rocks! We are well over 20,000 pages printed with it and the system has worked flawlessly! Have a question our black printhead is giving up the ghost, in this printer (HP Officejet 7000) is the cartridge the printhead? If so can we order a empty set? We still have plenty of ink from one of our last orders. If the printer is dead I want to go purchase another inkjet where we could use your product, my question is if there is something else that is better since ours came out, looking for a high production color inkjet which can do 11x17?

I just wanted to thank you for a truly great product! A friend told me about the ciss system during a discussion about ink costs and where he bought his unit. I decided to give it a try and WOW! My wife is a professional photographer and she really hated to send out for prints but printing at home was to expensive. Also a lot of times a photo looks good on the computer screen but it does not look good printed. Well, now she is printing tons of pics. The printer has been steadily printing out 8x10s for three days. She averaged 22 8x10s per set of factory inks before. Now she has printed over 100 photos (all 8x10s) and has used less than 1/4 volume per tank! What a HUGE savings! With the different color tanks now she can order the colors as she runs low. She is already planning her first ink order. Small bottles for the colors she uses the least and larger bottles for the coors she is using at a higher rate. We are just so impressed with this product and your company that we are telling anyone that will listen about inkproducts.com and the HP Photosmart C309g ciss systems. Thank you for the great job!! Joe and Pam Oliveri

Tom,
Thank you for your quick response!

I came across inkproducts.com several years ago. My Epson printer head was clogged, and I had gone through at least three sets of cartridges trying to clear it. At $60 per set of cartridges it added up quickly! Every order from Inkproducts.com has been shipped quickly, all issues if any resolved very quickly and Highly satisfactory! Thanks for being there to support your customers, and helping to make printing affordable!

You may post this at anytime and I would be more than happy to email anyone in question about your product.

With a little work I was able to install without much problem.....your color photo guides as to: how to : were great, Chips and install worked easier than expected..........

My problem: Since installation and " during " installation...I noted much more diffuculty when insertint the small black ink cartridge.

Needless ..... I as others probably have had received ......." the CARTRIDGE(s) ERROR " message. I have NO problem with cartridges errors.......

It is forever and more.......I have redone all...reset all....replaced all chip inc,

I have had the opportunity to speak with you in the past and yes...all u stated is correct...Great service and personalities.

Your product is awesome... I wish you could get your product on store shelves and shut down the crooks at Epson. I am a Gospel preacher and you have saved me a tremendous amount of money in ministering to those under my teaching. Thank you and God bless you - Kevin Hicks

I have ordered this system after receiving all the info you sent us so promptly. We have checked with other suppliers with no or very slow response. We feel confident buying from you and thought you might like to know why we chose yours over the others. Looking forward to getting started.
Thank you Dorothy

Wow! I was very impressed with how easy it was to fill the Epson Cartridges and how well they have performed thus far. Recognized by the printer quickly and charged for easy printing. I was looking at spending $60-$80 for one set of cartridges not including the black. I will get 5 refills from this package at a tremendous savings. I have tried after market cartridge ink and its performance is usually adequate to poor, plus the pricing is not that much better. I will follow-up again when it is time to change the cartridge and report on my printers performance. Thanks again. From a very satisfied customer. Frank Loera

good day! I had previously ordered your continuous flow ink system for my HP officejet 6500. I love it! Best thing ever! believe it or not... I have finally ran out of K ink & need to order a 4 color round. i wasn't sure which product to order. i was just looking for 4 bottles of ink w/ a syringe to fill the tanks. Could you please direct me to those products? Thanks, Holly R.

I ABSOLUTELY LOVE YOUR COMPANY!!!! I can't stop telling everyone I know to order from you!!! A lot of people are scared to do their own continuous flow system and I am quick to offer my services. Not that I am "so good" at doing it, but because your company gives it's customers the tools we need to do a great job!!! Thank you for shipping to APO/FPO!!!!! It's always such a relief when companies will ship top us. Thank you for supporting your U.S. military!!!! Thanks again. I'll be ordering a refill soon! :-)

The CISS for my HP C310A Photosmart All-in-one printer works great. Check out this math: Printer at Costco, $100 on special. Spare 564XL cartridges $101 on special too. Reg. $125 Inkproducts CISS system $90. Returned my spare ink cartridges to Costco -$107 (includes tax). Initial total savings $17 ($107 - $90) Figure the CISS ink will last for about the equivalent of ten HP 564XL spare sets of ink cartridges or $1070.00 (on special). If I subtract the cost of the CISS you guys have saved me about $1000. I get a big kick every time the HP ink monitoring system realizes that it couldn't have printed 'that many' pages and gives me a 'lecture' about refilling. When you realize that the entire printer costs is less than replacing the cartridges once, and the cost of the printer is insignificant when compared the savings from the first batch of ink in the CISS, then you know this is the only way to go. Thank you again! Best regards, Daniel Ziemba P.S. You may use this as a testimonial, if you like.

Wow, awesome customer service! Thank you so much. I just love your refillable cartridges.
Thanks, Luanne

--- On Fri, 12/3/10, help@inkproducts.com <help@inkproducts.com> wrote:

Hi Austin, I hope you are doing better. No problem just return the kit and
we will replace it with the correct one. Send a copy of this email along
with the return kit.

RMA
inkproducts
p.o.box.222
Babson Park Florida 33827

Customers need help!
> Address:
>> City:                              Sutter
> State or Province:                CA
>
> Invoice Number:
>
> Subject:                          question on system refill kit
> Message:
> I purchased a System Refill HP Photosmart Plius 209a. I had a stroke
> before I could install the above system. I have recovered enough to
> install the sytem only to find it was for a Photosmart Plus 209a and I
> have a Photosmart Ppremium Seriies 309g. I have only opened the the box
> not any of the sealed parts, I only noticed this when I found the kit only
> contained 4 cartridge and my printer uses 5 cartridges. My question to you
> is how can I resolve my problem short of buying a new system?
> I am a 84 year fellow and am willing to abide by your decision.
> Sincerely,
> Austin J. Smith, Chief Master Sgt. USAF (ret)

Hi Tom and company.
I just thought this might be interesting..perhaps useful?
I bought your (sku) 26232 for my HP Photosm Prem c410a (uses 564 carts)

Instead of having the lid slightly lifted with thick black tape on right
underside:
Its simple to just unscrew (one screw) the grey right-hand handle with a T8
Torx screwdriver: lid can close properly and the ink hose will have clear
passage...
The CIS works beautifully, I'm *very* happy with it.
Best regards,
//JK

I received the replacement magenta cartridge yesterday and installed it today.
At first I still continued to receive the same message informing me the magenta
cartridge needed replacing and the printer would not print. I found it
necessary to install an ink override spacer in the magenta cartridge. It works
fine now.
Thanks for your help and fantastic customer service.
Mike

Hi Tom.
Thank you for you presale advice, videos, and also clear and concise
installation guide.
You have a happy customer in Santa Rosa, Californa. :-)

A photo attached for the fun of it.

Best wishes.

//jk

Dear Sir or Madame,

I would like to say thank you for this great product. I have been using this for the past few days and am stunned at the color quality, details in the shadows and overall vibrancy of the images. I do not see much or any difference between your ink and the HP ink.
I look forward to using this product. We tend to print quite a bit, and having to pay much less for ink will allow us to do much more within the office. Thanks again.
Best,
Abhi

Subject: Epson R220 system
Message:
Love your system for my Epson R220. Bought it (printer and ink system) at a computer show at Palm Beach Fairgrounds years ago. It just keeps printing and printing. Ron

I really love your ink ...it works great on my printers..i will buy more..as needed..keep making great bulk ink like you guys do !!!!

Thank you for the terrific products & the continued innovation over the years! Been ordering occasionally for 10 or more years & they\'re great & EASY! Really excited about the continuous ink system - finally got a printer that can use one.

Subject: Epson Ultimate Refill Kit and other items
Message:
Hey Hey All,
I just wanted to say THANK YOU SOOOOOOOOOO MUCH. I received my inks on August 25 and practically grabbed them from my mailman's hands hahaha (he knew I was sitting on pins and needles hopeing this would work) because if not I was ready to throw the my printers and workforce 600 in the trash. But it worked I am sooooooo happpy you just dont know I thought the printer was broke I kept buying over and over the Epson brand 69 inks for the workforce 600 and actually after the cartridge would charge and take about 5 pictures it said it was out of ink... So I just gave up and let it sit there for months. But I had pictures of so very beautiful flowers that I needed to print out and so I got online around 2am and said I would search and search and I found you, Ink Products Inc. did I say thank you yet or enough huh really did I thank you so much I have all my pictures printed in my now new and fancy garden scrap book that everyone is drueling and going ga ga over, they can't believe how beautiful the pictures are and the ink's color are soooooooo vivid and vibrant.

Again thank you soooooooooooooo much, You gotta new customer here,oh wait I can pull out from the closet my Epson Stlus Photo R300 and buy inks for it tooooooooooooo wooooo hooooooo I think I'm in heaven again letting my creative side come back alive with all my digital and creative files coming to life by being printed out.

Thank you soooooooooooooooo much, you just dont kow how much finding you and your inks working has made my day oops DAYS ....I JUST CANT STOP PRINTING LOL LOL

Darlene
08/23/2010

Subject: Continuous Kit for HP 110
Message:
Hi,

I got the Refillable Cartridges installed in my Designjet 110 and did some tests. The ink matched the old stuff perfect. Made a batch of 25 24x36 posters all great. Happy customer.

Now I need one for my Designjet 3000CP and my Epson 2880.

Great product
Thanks
Dave
Cahmpion Imaging, Inc.

Dear Tom:

Just wanted to say Thank You! Just got package this morning and I'm up and running again. I greatly appreciate the customer service InkProducts have extended to me; too often today, in my humble opinion, true customer service is almost close to non-existent--especially in the computing industry.

I will always think of InkProducts.com first whenever I'm in need of printer supplies. Now all I need to do is find a reasonably customer-friendly printer manufacturer.

Very Best Regards to all the InkProducts crew,
Carl

Very Pleased!
Message:
I have been very pleased with my continuous ink system for my HP. Today was the first time I refilled the system. When I ran into a snag I got excellent help. Thanks, Scott! Now, I not only have a product that I have been very happy with, that saves me tons of money, but also great customer service! Rest assured you will see my credit card information again and again! Thank you inkproducts.com!

Subject: Testimonial
Message:
We recently purchased the continuous ink supply for the Epson Artison 810. We often print excessive amounts of brochures for expo's and trade shows, which I've been doing all day for a week since receiving the system. I had my doubts, but this system paid for itself in two days. The quality is comparable or better than epson cartridges. I had to laugh when my printer said I was low on ink, and I just pushed a button to reset. The upward of 2000 flyers I've printed would have cost my boss hundreds, so I was credited for saving so much money. I didn't like removing plastic from the printer, but even if I had to replace it; It was cost effective. I'll definitely look into doing this for the entire office.

Great news! Your Epson pigment inks are super for heat press
applications! Attached is an image file of our second press test. I
set it up in three rows of four blocks, each with no other ink than that
which is in the cartridge (ex. 100% Cyan, 100% Yellow, 100% Magenta,
100% Black). Your yellow actually outperforms the stuff we were using
from XXXXJet USA. Here's my observations:

Using:
Transfer Paper: Neenah JetPro Soft Stretch #9811PO for light garments
Printer: Epson CX7400 w 69 series ink
Shirt: Port & Company PC61 6.1oz. heavyweight 100% cotton t-shirt
Press: 15"x15" comercial heat press, set at 375 degrees (not 400 like
on sample transfer) for 45 seconds, medium to heavy pressure.

INK SET O:
-produced the brightest and truest colors overall for light garment ink
transfers
-no discoloration on the yellow
-much better saturation than other inks

INK SET I:
-colors are not quite as vibrant as set O, but much better than
competitor's ink
-no discoloration on the yellow
-would prefer this ink for opaque transfers (for dark garments) as it
dries slower, leaving more true color on top of page longer than set O.

After I switched back to my CIS from XXXXXjet USA, I spent the next 3-4
hours trying to get their cyan to work right. Cleaning after cleaning
resulted in using two cartridges work of magenta, one of cyan and one of
yellow. Finally got it enough that I could print the test, but still
not good enough for our custom shirts that are backing up on me.

Your cartridges, however, worked perfectly after two cleanings. Guess I
have some issue with the flow of the cyan ink in their CIS. So, I will
most likely be ordering a new CIS from you soon.

Looking forward to doing business with you, and if you ever need custom
shirts made (with your inks!) just give us a shout!

Thanks again!
Avery Smith - Owner
DeSigns Custom Imprinting & Embroidery

You People have helped me so much over the years and once again this advise helped me. Thanks! Again Inky; Your refill system is still working great on my Epson R280, and all the pointers you've given me are still remembered and used. Thanks! Blessings to you and yours!
God Bless You and Yours
brother franklin

I received my system today,
I have to tell you at first I thought it should be bigger. I guess I don't recall the comparison from the site,
however, after realizing how much int is really in them and that it won't take up much room where I NEED to put it, I thought it was great.

Your instructions were fantastic, my 16 year old son read them at one point and thought your statement about common sence was absolutely great!!

I am pretty savy when it comes to stuff like this, but I have to tell you I did have to think just a bit on how I was going to attach the chip to the etched square. Unless I did something wrong, the removal process damages the adhesive currently on the chip too much to use again. I chose to you double sided tape, however, even my son said "watch the thickness of that tape will screw things up.

I am not sure if that was what is expected to be used, I would suggest a bit more clarification on that, as I do not see any reference to that on my instructions.

I have only begun to use this system but from what I have already experienced (and trust me I have refilled MORE than my share of cartridges, this is already a thousand times better. My system only gave me a notice of using a counterfit cartridge and that was it. not other warnings, error messages or issues, I aligned the cartridges and so far so good.

Thank you for offering this product, thank you for your GREAT step by step instructions.
I am simply thrilled with how quickly I received it, and looking forward to the simplicity of this system. I can't imagine at this stage that it can possibly be any worse than what I have experienced refilling the little cartridges.

Thank you
Lori

Hi, I just wanted to say "thanks". I just used the cleaning kit on my 1400. It had one head clogged. (Not sure how that happened as I use every day) and it worked great! I have had great service and love the product! Terri First Country Entertainment

Placed the order just over a week ago, for a CIS for my HP OfficeJet 6500. Order went smoothly, product arrived quickly. No trouble installing the product, and very satisfied with the print quality of over 100 full 8 1/2 x 11 pages of photos. Needless to say, according to the chips, that were on the "starter cartridges", ALL 4 of them read totally depleted, yet the printer still prints the photos perfectly fine. (I already used about 3/4 of the original ink when this system arrived, and had not bought any spare cartridges.)

Thanks!
I wanted to compliment you on your packaging and instructions. Before I saw your products and the issue about the plugs sticking up, I did order a set of cartridges for my MX860 from S/D and they do/will cause a problem with those plugs. I will be ordering from you in the future.
Scott

I placed my order late on Wednesday evening, so I was pleasantly surprised to have my package show up Saturday Morning. Your ink carts work great in my Epson Printer. And your cleaning kit cured a major clog. Thanks!
Arthur T.

Thank you for your prompt response to my order, I received it today &
have everything installed & have printed photos that are true to
colour-finally.
thank you
D Tew

Ink system works great, your easy install instructions and info was right on, thank you was a little worried about installing. has already printed a ream on paper and very happy with quality of product

Yo Tom,
Thank you very much for your help.
I did order & receive the unit you specified and I can only say I am very very pleased!!! I wonder how many 8.5X11's this one kit will print before needing a refill. The install went very smoothly & the colors are great. I will surely tell everyone about your product and the super fast shipping.
Again, thanks a ton.
Best Regards,
Jesse G.

Where can I write a 'your product and service ROCKS' testimonial? I had an issue, and with one phone call (no automated service, no voice mail, no long wait) got an answer to my problem immediately! Thank you very much!! :) Traci

Thanks again for all your help. Your products have worked ridiculously well. We've been recommending them to all our patients.
Thanks again,
Dr. Lee

From 4/6 to 4/9 -- How do you guys do that? I received my cartridges and chip resetter about two hours ago and already have a complete set of cartridges ready to install. I have also reset the chips on the cartridges in the printer that were showing error messages (that I refilled before using an old HP refill system and HP ink). This solution is so easy, so cheap and so elegant! If you ever figure out how to mount a continuous-feed system in the tiny iP4200 I'll buy that, too.

Installed your CIS on my HP6500 - this is probably one of the best innovations since inkjets were invented. I do a lot of printing (photography) and this system has finally let me break free of the stranglehold that HP has on its' printer ink. As much as HP's replacement cartridges are a screaming rip-off, the CIS system is an incredible bargain. Thanks! Thanks! Thanks!

I just installed the chip block and your easy refill cartridges in my OfficeJet 7000 printer. The only thing I can say about your products is that I wish I would have gotten your kit first before I wasted quite a bit of money on others! Fantastic product! Thank you so much! Are you ever going to do Lexmark (#100 cartridges)?

I recently received your CIS for my HP6500 and I can't say enough about it. I am impressed with the thought and engineering behind this product. Prior to purchasing I had researched a number of different manufacturers of CIS systems and am very glad I chose yours. I do have a suggestion that you might want to consider. The instructions are very clear about keeping the tanks level with the bottom of the printer. To facilitate this requirement as well as ensuring that they don't tip over, I applied to small squares of velcro to the back & secured to the side of the printer. I also used a flat ribbon cable fastener to keep the ink tubes neat and prevent them from being snagged by something else on the desk. Thanks for a great product.

I bought your refill kit of the Epson nx-400. I love it !!! finally some one got it right. thanks mark

I cant say enough about you guys! You are an A #1 company! I really want to thank you for your honesty and availability. There are a lot of inkjet refill companies out there that say their #1. What sold me with you is your honesty, you took the time to explain your product and its expectations. The refill kit I purchased works great! I will certainly buy from you again! Thanks Again! Carl

I recently got a continuous ink system from inkproducts.com. The ink prints just as nicely as HP’s own, and at a fraction of the cost. But what’s amazing is that the owners (it’s a family business) went way beyond what anyone could expect in the way of customer service. They know everything there is to know about printers, and took the time to help me with every aspect of installing their system. Do not be afraid of the installation process, and don’t hesitate to phone them.
Jane

Just got the Ink Waste Pad kit in the mail, talk about easy! this is literally a no brainier to do, all installed fine and ink is now flowing to the bottle instead of the waste pad
and the printer is reset..
Once again Thank you so much for inventing this awesome maintenance system for these printers.
Best Regards
Rob

Over-all GOOD I had to call #2 times with questions . . . both people very helpful. Thanks for solving the "ink monopoly" bull with my model Epson. Have not heard the phrase "Busy as a cat on a tin roof." in a long time. Ha .. loved it! ~Sid~

I added some very thin foam (auto headliner material, actually) to the lid above the
print head. This prevents the ink lines from slapping the printer lid so all is
well.
I've printed that picture (mentioned in my original email) on a few different
printers - the green always appears oversaturated. I'm beginning to suspect that my
monitor is not capable of correctly displaying the color. I took the picture
several years ago and I do not recall what the true color was.
Anyway, I'm very happy with the CIS and the prints I've compared between the
original HP ink and your ink are identical to my eyes.

Cheers, Keith

Just a short note to say thanks for a great HP printer refill system. Your instructions were easy to follow and the refill worked the first time without an error message. Print quality is as good or better than original cartridge. I'll try to spread the word so you will make a million dollars this year and can run a supper sale for us old retired folks! Just kidding. Merry Christmas and a very successful new year. Tom Gill P.S. Send me some literature and I'll get the word out to my computer buddies.

Just wanted to let you know how impressed and happy I am with your large capacity ink system. I was very skeptical about installation and also quality of the ink. Everything works great, installation was not quite as complicated as I thought and the quality of the ink is really great. I'm a photographer and have high expectations of my prints and I don't see any difference to the original ink which costs 10 times as much. Thanks for a great product!

WOW... your CIS system works Perfect. Photo look is better than Lab photo with my Epson 810. I will recommended your CIS system to all my friends will buy your products again in a few week

I was also very skeptical about their large capacity ink tank that uses tubes to feel the printing head. It sounds like a cool idea, though so I gave it a try. Two sets of original ink cartridges cost as much as the entire kit from The Ink Place.

My order was processed quickly and the packaging was great. The product itself comes with very detailed instructions. Installing these systems does take a some skill and yes you will get a little bit of ink on your fingers. If you follow their instructions it works very well though! Much better than I thought!

The amount of ink is 10-20 times of the original cartridges so you'll save a lot of money over time. Of course this only makes sense if you actually print a lot.

My next big concern was the quality of the ink. I've had bad experiences with other low cost ink refillers so I was especially worried about the quality of photo prints. I did several test on different paper types and I have to admit I'm very pleased with the quality of the prints, the colors & the detail. These inks are definitely up to the same standard as the original ink from HP. There is no shift in colors, no bleeding ink, even finest detail shows up in my prints.

So far I have not found any disadvantage over using original inks. None of my initial concerns turned out to be true. I highly recommend their products if you need to print a lot but want to keep cost reasonable.

I have to admit I was a little skeptical based on a couple of reviews. I looked at a lot of other products and was convinced this was worth a shot. This has to be one of the best purchases I,ve ever made online. I bought the refillable cartridges for my Epson Artisan 800. I have a very critical project but was running over cost using Epson Cartridges. These worked perfectly and saving me a bunch. So well in fact that I deviated from the clear directions and pulled out the cartridges early to see if it was showing the right amount of ink. I called the company and got a very pleasant person that helped me right away. I look forward to dealing with them again.

Fantastic! I ordered the HP-Officejet-Pro-8000-Officejet-Pro-8500-Quick Fill Station. The first set of tanks had a problem, but were replaced immediately with full apologies. This fill station is the best thing since pop corn, and the seller was great in their assistance. Will order again from this company.

Tom,
I am happy to report that switching your inks into the refillable cartridges I am using seems to have done the trick! The more I use them, the better the print gets. This should get me through moving into my new house where I can then set up the C.I.S. And the color quality of your inks is SO much better than the cheap stuff we had on hand from a few years ago. The black is crisp even on inferior paper.
Thank you for not only having such quick service, but also for producing a worthy product. Enjoy the day!
E. T. Simantiras Design is one of inkproducts.com\'s biggest fans! You guys are absolutely one of the best in the industry!!! Thank you again and again for the finest service and products on the web!

Best regards,
Manny Simantiras
E. T. Simantiras Design

FYI I bought 5 refillable cartridges from you and installed them into my Canon MP620, after filling them. My ink monitor shows full on all and the red LED's are lit for each. This is what I look for. A couple of weeks ago, I bought 5 cartridges from a West Coast outfit called ****.com. They have chips on them. I refilled all of them and my ink monitor showed all of them empty. They told me the chips would show full. Then they told me the chips have no purpose and I must disable them. This story is getting dumber. They admit the chips will not reset when filling. They instructed me to disable the chips to disable the ink level monitoring altogether. I am keeping their Customer Service e-mails for future use. I have learned a lesson....don't deal with idiots. This person named Ronit works for *****. He cannot read. Your product is working fine....I just wish I had got your cartridges earlier. Robert

You have sold me a wonderful product for my Epson Artisan 700. They work perfectly. I just retired and can't afford $52.00 for refills. Thank you again. I will buy another set soon for my daughter and refer other friends to you. My best, Steve El Paso, TX

Thank You soooo much I feel like an idiot I must have missed that step in the instructions. I'm super grateful that it works and will definitely use your services in the future as well as tell my friends. I appreciate you getting back to me promptly also.
Tina

Tom, You're a genius!!! The new USB cable worked like a charm! It never even occurred to me that the old cable might be USB 1.0....so much for my perception. In any case, I look forward to getting your expert guidance on the settings for this puppy! Thanks so much for all your help...talk to you tomorrow. Beth

Thank you for your help today. I did as you suggested and called Epson
whose first "suggestion" was that he'd give me info on my closest service
center. "Whoa!" said I! "This machine is not even 11 months old; I want a
new one." And he immediately shifted gears. TU! TU! I should be getting the
new one Thur. or Fri. and then will call you for your walk through on how to
remove the color cartridge. And get it ready to ship back to them.
You know your stuff and I appreciate your support. Talk to you in a few
days. Shirley

I am very happy with the service I've gotten from you. I'm so glad I found you. I will let other people know about your company. Thank you.
Barbara B.

Hi, I bought a couple of ink systems from you earlier this year and your product and service was flawless. I also bought an R1900 system from a Canadian company, for over $200, and it's giving me a lot of trouble and seems to be a cheap build. I would love to replace it with a refillable cartridge system for the R1900, and was wondering if you had an estimated time-table for supporting it. Thanks.
Glen
Hey Tom, What A Guy!!!!! I really appreciate that, it’s been Hell without the printer working. If you want, I will send my station back. Let me know ! Thanks again and with your Karma I hope you will be rewarded 10 fold. I will be doing all my buying at your site from now on! Thanks again, Bill Happy Trails!

Rock on, Ink Products! I purchased a CIS for my HP O2 system (HP Photosmart 5100 series) and am amazed that it works as beautifully as the original O1 cartridges from HP. After installing the system and starting the printer it reported that HP genuine ink cartridges were installed! I was surprised since obviously they are not, but you can't tell that from the results. I am printing 5x7 portraits that have no artifacts or blank spots. They look identical to the prints that Herff Jones sold me for my High School sons. I also appreciate that these are not China products. I have been so often disappointed by what appeared to be a decent product made in China only to have it fall apart or fail in function in some unexpected way. Hats off to you, folks! Thank you! (You are welcome to use this in your testimonial section.)

I recently ordered a quick fill station for my Epson Artisan 800 printer. At first, I was a little concerned when I read some of the reviews, but, after calling the company, inkproducts.com, I was relieved to learn that not only did they answer the phone and explain everything about their product, they also mentioned they have been in business for ten years. My products arrived and along with their directions I was able to set it up and start printing. I must tell all of you that the picture quality was incredible!! Hats off to this company. They make it affordable to print and enjoy your photos and I might add, it is very inexpensive to print. I will tell everyone about their service and products. I am glad I did not let a negative comment keep me from ordering this awesome system ! I will order again and again !!

Hi again,
Thank you for your advice. It worked... hurray! After the cartridge I bought
at the store was used up I put the one from you back in... I neglected to
unplug the little hole and discovered that about 50 pages had printed
without black... obviously once the vacuum got too strong.
It took me a little while to figure it out, but I did and it's working great
now.
I will recommend this product to anyone who will listen! It's fabulous.
I love that you can see how much ink there is without opening the hatch.

I do have one suggestion, though. The little jigger on the blue cartridge
really didn't work. It was the wrong shape and size, and not aligned with
the hole correctly. It actually made the cartridge not fit for me. What I
did is I cut out a piece of firm, thick cardboard to match the jigger that's
on the door and I just poke that in. So my suggestion is that there be a
separate plastic jigger that can be slid in and out of the opening when you
need to tell the printer that there really is ink in the cartridge.

Other than that, it's an excellent product and I'm grateful that you provide
it. I look forward to doing business with you in the future.
Judy T

until the printer says you are out of ink in one or more cartridges. By the way, just before I ordered the refill kit from you I had a chance to talk with the owner on the phone about your company Vs. the others online. Tell him I'm really glad he gave me the whole

story about your company making me decide to buy my 1st refill cartridges and ink

from you. I had made some 4x6 photos using the original ink cartridges that came with the Artisan 800. They looked fantastic, really lab quality.

Then I made some of the same photos using your refillable cartridges and ink. I saw

absolutely no difference in color or definition quality using the Epson 4x6 sample sheets or Costco's photo paper. I also made an 8x10 on Epson

Semi Gloss paper of our dear pet Shayna who we had to put to sleep last week. I put

her 8x10 photo into a nice picture frame on top of my piano. It just looks so good. You bet I'll keep buying my ink from you people. I've

already been telling my friends about your business. If I have something krappy to

say about a business I say it. On the other hand I give credit where credit is due! Again, I'm very glad I found out about your company and thankful your owner talked with me on the phone, at least 10 to 15 minutes, to explain the differences about your ink verses

Hello, I received the Auto Refill system this afternoon in the mail from your company and I had to write and let you know that after following the instructions (which by the way were very clear and easy to follow) the system worked perfectly the very first try. This system is fantastic and works perfectly, I was so impressed I wanted to email and say... THANK YOU! I will be back when ever I need ink or ink products. I am a very satisfied client. Don Petty

Hey, this isn't a question or request for help, but I still feel like I should send some good words your way. I just received my CIS for my HP D5460 the other day after it was shipped out on Monday (Got it in TWO DAYS! Fast shipping). I finally got around to sitting down installing it last night. I will admit that at first I was skeptical about how the quality of the ink would be from the system, so I took it upon myself to print out a few photo paper test images with the original inks, and then install the system. Not only did the ink from the CIS match the quality of the original HP inks, it seems to have EXCEEDED it in richness of color and clarity. While the install might be a bit daunting for some with little technical knowledge, it was a complete breeze to me with the included instructions. I wanted to say thanks in a big way, and you can expect me to be returning soon to buy some refill ink for the system, I'm working on printing up around 400 CDs, CD Trays and single page booklets. Once again, AMAZING product!

I bought your red canon cli8 chip resetter. it failed. I called and you said return it and I did. You replaced it with a blue one. Thank you, thank you , and thank you for the great service. Your girl on the phone did a great job and was very pleasant. Give her a raise. Thank you again. Paul

I bought an Epson R280 for a small business and ordered a set of refillable carts for it at the same time. My only concern was the R280's reputation for not recognizing factory carts, but I needed to use different ink than Epson provides. Filled the cartridges, installed, and powered up the printer for the first time. The printer initialized and started up with no problems and was used for a couple hours straight. Thank you for making the alternate carts available for my use.

Hello, I just received my Epson Artisan Quick Refill kit. I installed it and I must say the quality of your inks is absolutely lovely. So far everything went off without a hitch. The only thing I have yet to do is to refill eventually. I read the instructions and if I am correct I just unplug the refill rubber stoppers, and use the 3ml refill needles with the Quick Fill plastic white things to refill each cartridge. Now I wanted to ask you how many ml each cartridge holds as I see the needle is a 3ml needle. So I was wondering what an average refill for an empty Artisan cartridge is. And also, do I ever need to put the air stoppers back in? Whether it be for refilling or anytime? Sorry for all the questions, but thank you for an amazing product that is sure to save me hundreds of dollars if not thousands.

Recently purchased refillable cartridges and ink for my Epson 1400. Just wanted you to know that I compared pictures printed with Epson inks to yours and in every case they were superior in color and clarity. I am very pleased with it.

I just wanted to give credit when credit is due and say thanks for the quick shipment on my hp refillable cartridges and that every thing is working well so far.

I ordered the bulk ink kit for my Epson CX7450.. I read some of the ratings on reseller reviews and was slightly concerned, but read the google ratings and they were great, so I ordered.
Yeah, the documentation could be a little bit better, but overall... We're all tickled pink with the quality of the kit and the quality of the prints we're getting. This is clearly a top-notch product, and makes me really glad that I didn't buy one of those cheaper kits on eBay.
Shipping was prompt, I got a tracking number I think the next day... overall, it was a really great experience.
Thanks for the good work, fellas.
-Tom R

I have been dealing with the Ink Place for more than eight years and never had a problem that wasn’t taken care of immediately. Each problem turned out to be caused by me.
I have installed and used his products on printers as far back as the old HP 1200 series, the Cannon 3000 series and presently the Epson 1800 wide carriage. I had a problem with the colors, all out of sort and incorrect, after checking with Mr. Walsh I found that I had obtained some low grade paper. After changing to my regular paper all was fine again. Then I let the printer set for five weeks while I went on vacation. Upon return I found the printer to be all out sorts. Again with the help of Mr. Walsh I found out how to clean the Print heads and after a few print outs the printer was back in business again I have since made a color print templet which I print every day or two. I do desktop printing including graphics and photo up to and including 13 x 19. With a good graphic or photo to start with you can’t tell the printout from a photo lab copy.
I have installed his systems on more than a half dozen friends printers as well a three Epson 220's for my three grown children. All are well satisfied with there operation. Some of my friends have updated there printers and installed new systems themselves.
I agree trying to get Mr. Walsh on the phone may take more than one call as he is a very busy man but when you do get him he never hurries you and takes all the time necessary to solve your problem.
I have observed Mr. Walsh at computer shows from Fort Lauderdale to Jacksonville Fl. When people bring there problems to him he fixes them in minutes and always give the opportunity for a complete refund. Never have I seen a refund accepted, There is no way this man can be considered a con=artist
I am proud and honored to have Mr Walsh as a business acquaintance.
Wilbur Rau Palm Coast FL VERY SATISFIED.

I have been using refill kits on Epson and Cannon printers from The Ink Place for over five years. If you follow the directions, you will not have any problems with these kits. On 9/15/2007,I purchased the Epson R260 printer with the auto refill system installed on it. I took it home and hooked up the cables and installed the drivers and that was it. The printer worked with no problems right out of the box. It prints great photos with excellent colors.

You cannot realize my surprise when I got home from work yesterday and found the printer and ink I had ordered. I want to thank you for the prompt service to both my printer needs and you explaining everything to me. I will continue to support you and your products. I cannot think you enough; you have made this transition from HP to Epson very easy. I will be setting the printer up today and I know from the information provided that I will have no problem. I would like to say another satisfied customer but I am a
still satisfied customer. I am on my forth system, 2 for the Canon IP300, 1
for HP K5400 and now the Epson. When time comes that this system has played out, you can bet I will be calling for another one. Thank you for all the time you spent explaining everything to me, I know you are busy and I truly appreciate you helping me out of a bind.
Thanks again.
Tom Shell
Director of Manufacturing Systems
Green Cove Springs
PRINTSouth Corporation

Inkproducts.com
I have done business with Inkproducts.com people for the last 10 years
maybe more. I have nothing but good relations with them.
During that time I have bought 5 printers and 4 stay-full systems
from Inkproducts.com. I do printing of pictures for people and have
had good success with the products that I have received from Inkproducts.com
I but ink for my printers at least 4 times a year and photo paper
by the case. No problem with ordering from Inkproducts.com.
A problem "yes" but a quick call to Inkproducts.com and Harold has
you back and running the way it should be or what you need to do to fix
it. Most all of the problems turned out to be my own mistakes.
Where I didn't follow the instructions the way I should have.
I have never found Inkproducts.com or their people to do anything
dishonest or cheat people out of anything to do with the business.
They have been in the business a long time and to remain in the business
for a long time you can't be cheating people. They just wouldn't last.

I have had excellent service from this site. I order 6-8 times a year for replacement ink cartridges for 3 printers at work, and also a couple of times a year for 2 home printers. I've contacted customer service by email and phone, and ALWAYS received friendly, helpful service. They've replaced faulty cartridges with no questions asked (2 out of more than 100 ordered), and they've put together special combination packs for me(instead of a 3/3 six-pack of two colors, I frequently ask for 4 of one and 2 of another) with no problems. What more can I say? I order from a lot of internet-based companies, and this has consistently been one of the best.

I teach a photo class and have been on the Board of Directors at our 200+ member computer club in Port St. Lucie, FL. I have used the system and ink, for the last 9 yrs. I do a lot of print outs for my classes and will swear I have not had one problem with the system or the people at the Ink Place.com. I have invited Harold to our club for a presentation at our monthly meeting. Many in our club now use his products and will attest to his honesty and product satisfaction. At present I use his System on my two printers. One being an Epson R 220 and the other a Cannon IP 3000. I have had very few problems with either and with keeping the bottles fill as directed do not expect any. In reading over the other comments, I find it hard to believe anyone could call Harold or his staff con-men or dishonest in any way. Donald F. Bart

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